Shipping and Delivery Policy

Last updated: 5 October 2026

Feedza is software you use in your browser. We do not ship any physical products. This page explains how and when you get access after you pay.

1. An online service

A Feedza plan gives your business access to its online dashboard and public review page for the period you paid for. There is nothing to post or courier, and no delivery address is needed.

2. When your plan starts

  • Online payment (Razorpay): your plan is switched on automatically within a few minutes of a successful payment, usually at once.
  • UPI or cash paid directly to us: we switch on your plan within 24 hours of receiving the payment (on working days).
  • You will see the new plan and its end date in your dashboard under Settings → Plan & billing, along with a payment receipt.

3. Where you get it

Log in at feedza.in/login with the email you signed up with. Your account, review page, QR codes and reports are all available there, on phone or computer.

4. QR codes and posters

QR codes and posters are digital files you download from the dashboard. You can print them yourself or at any print shop. We do not print or ship them.

5. Charges and area

There are no shipping or delivery charges. The service is available to businesses across India.

6. If something goes wrong

If you paid and your plan is not active within the times above, email support@feedza.in or WhatsApp +91 70587 32365 with your business name and payment details. If we cannot switch it on, you get a full refund as described in our Cancellation and Refund Policy.